The Shopify phone.
Your customers call about orders. Your phone should know them. Phone.inc reads your store, so every call starts with the order, the customer, and the tracking number on screen.
Sofia Jensen
Incoming · Business number
Order #1042 · $49.50 · Shipped
12 orders · customer since 2024
Last call · asked about delivery ETA
Your Shopify store, on the line. Every call arrives with the order attached.
Most store calls are about an order. Phone.inc knows which one: who's calling, what they bought, where the package is, and what happened last time you talked.
Caller context from your store
When a customer calls, their orders, returns, and lifetime value appear next to their name. Before you pick up.
Whisper knows the order
“Sofia, third call this month, order #1042 shipped yesterday.” The voice brief reads straight from Shopify.
Agents that do store work
After a call about an order, an agent can look up tracking, text the customer the link, and log the call.
Texts with real answers
Send tracking links, order confirmations, and delivery dates without leaving the call screen.
Voicemails with context
A voicemail about “my order” arrives with the actual order attached. No detective work.
Two-minute setup
Connect with your Shopify login. No code, no CSV exports, no consultant.
Five minutes with Sofia. From first ring to logged call.
14:02:00
Before you answer
The call arrives with the order attached. Sofia's name, her order status, and what she called about last time, on screen while the phone is still ringing.
- Order status and value
- Lifetime orders at a glance
- Notes from the last call
Sofia Jensen
Incoming · Business number
Order #1042 · $49.50 · Shipped
12 orders · customer since 2024
Last call · asked about delivery ETA
14:02:10
As you pick up
A short voice brief only you hear, read straight from Shopify. You know why she's calling before you say hello, and she never repeats herself.
- Only you hear it
- Built from store data
- Two seconds, then you talk
Sofia Jensen
Business number
“Third call this month. Order #1042 shipped yesterday. She's still waiting on the refund you promised Tuesday.”
14:07:05
After you hang up
An agent reads the transcript, finds the tracking number in Shopify, texts Sofia the link, and logs the call. You're already on to the next thing.
- Reads the transcript
- Looks up the order
- Texts and logs for you
Sofia Jensen
Call ended · 4:32
- Read the transcript
- Found order #1042 in Shopify
- Texted Sofia the tracking link
- Logged the call on her contact
Sent by agent · 14:07
Your tools, one phone. Connect as many as you run.
Integrations aren't either-or. Connect Shopify for orders, Dinero for invoices, and anything else you use. Each one takes about two minutes, and every call reads them all.
Shopify + Phone.inc
Answer with the order on screen.
Join the waitlist. When your batch opens you get a free business number, connect Shopify in two minutes, and take the next call knowing everything.