Caller context

Every call, with the whole story attached.

Caller context pulls from the tools you already run, adds your own notes, and puts it on screen before you answer. The same picture shows up everywhere the caller does.

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Incoming · Business

Sofia Jensen

+45 35 15 35 25 · 3rd call this month

Order #1042 · $49.50 · Shipped yesterday

Invoice #2041 · Paid

HDeal: Renewal · Stage 3

YVIP · prefers email

Whisper · only you hear this

“Sofia Jensen, third call this month. Order #1042 shipped yesterday, and she's waiting on the refund promised Tuesday.”

Where it comes from

Your integrations do the typing.

Connect the tools you already run and Phone.inc matches each caller to the right record automatically. Nobody types a thing, and the same fields flow to every screen.

Shopify

Stripe

HubSpot

Dinero

Xero

QuickBooks

Zendesk

Intercom

WooCommerce

Calendly

Google Calendar

Zapier

Make

See all integrations

Custom Caller Context

No integration for your system? Build one.

Point Phone.inc at your own endpoint. When a call comes in, we send the caller's number and your server returns whatever you know about them in one simple JSON shape.

Group data into fields and tables, and tag values as money, dates, emails, phone numbers, or status badges. The app formats them for you and renders your data right next to Shopify and the rest.

Format hints:textmoneydateemailphonebadge

Read the Caller Context docs

Your endpoint returns

{ "label": "Internal CRM",
  "sections": [{ "type": "fields",
    "fields": [
      { "Account": "Acme ApS", bold },
      { "Plan": "Enterprise", badge },
      { "MRR": "4200 DKK", money }
    ] }] }

Internal CRM

Account: Acme ApS
Plan: Enterprise
MRR: kr 4.200,00

Where it shows up

Available everywhere the caller is.

Incoming call: On screen before the first ring finishes.
During the call: Live on the call screen while you talk.
Call history: On every past call and recording.
Voicemail: Right next to the transcript.
Whisper: Read aloud as you pick up.
Agents & API: Handed to your automations.

Walk into every call prepared.

Connect your tools, add your notes, and pick up already knowing. Free for one person.

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